Trends & Research

Raul Galera's Ecommerce Agency Confidence Index reveals how global uncertainty affects online sales, from submarine disasters to election anxiety. Despite rising price sensitivity, brands increasingly favour agencies over in-house teams for their collective intelligence. The solution? Building customer advocacy programs that create uncertainty-resistant business models, transforming customers into marketing assets who promote brands regardless of external market conditions.

Most ecommerce entrepreneurs get trapped on a hamster wheel where business growth equals more stress and less freedom. David Braithwaite reveals the Four Freedoms framework that transforms entrepreneurship from exhausting hustle into sustainable success. Learn why you should schedule rest before work, take only what you need from your business, and build the support systems that prevent burnout whilst creating genuine wealth and life satisfaction.

Discover why Amazon's best-selling products are actually the worst ones to sell and learn Tim Jordan's systematic approach to finding winning products before they become saturated markets. Through keyword research instead of sales volume analysis, trade show intelligence gathering, and his unique Marfan Syndrome diagnostic framework, Tim reveals how to identify high-demand products with minimal competition. Learn where to find product inspiration, which software tools matter, and how to collect evidence that builds confidence in product selection decisions

Seven eCommerce experts share the most valuable lessons they're taking from 2020 into 2021. From Jesse Schoberg's content marketing revolution to Tim Hughes gaining two hours daily, discover how flexibility, empathy, and digital acceleration are reshaping online business. Learn why private equity is flooding into eCommerce, how user-generated content is transforming brand building, and why the businesses that thrive will be those that embrace change rather than resist it.

Six eCommerce experts share their biggest lessons from 2020, revealing how unprecedented challenges actually made the industry stronger. From building resilient systems to embracing small steps, balancing automation with humanity, and developing the mindset to handle volatility, these leaders provide practical frameworks for turning crisis into opportunity. Discover why resilience, adaptability, and refusing to take anything for granted will define success in the years ahead.