Trends & Research

The episode explores major industry trends emerging from 2020, including accelerated digital adoption, growing acceptance of automation and chatbots, the shift toward authentic brand visibility, and the rise of side gigs and flexible work arrangements. Experts discuss market volatility becoming the new normal, requiring faster response times and better data strategies. Listeners learn about the humanization imperative in branding, how consumer behaviour adapted rapidly to change, and predictions for lasting shifts in retail, travel, tourism, and work patterns that will shape eCommerce's future.

Discover emerging trends in social commerce, discovery-driven shopping, and how platforms like Xiaohongshu and Taobao are reshaping global expectations around online shopping experiences and community engagement.

Access industry insights from the Ecommerce Agency Confidence Index tracking sentiment across 100+ agencies. Learn how to interpret market signals and confidence indicators to inform strategic business decisions.

David exposes the social media myths surrounding entrepreneurship, from fake private jet photo shoots to the reality behind Instagram success stories. Learn about genuine wealth-building patterns versus lifestyle posturing, and understand why real millionaires often live modestly whilst social media entrepreneurs showcase borrowed luxury.

Tim provides actionable frameworks for identifying emerging trends before they hit mainstream marketplaces. His methods include monitoring Pinterest, Etsy, Reddit communities, subscription boxes, trade shows, and social media to spot products gaining traction 6-12 months before Amazon saturation—turning trend identification into competitive advantage.