Fraud Prevention
Implement sophisticated fraud detection and prevention systems that protect revenue whilst maintaining smooth customer experiences for legitimate transactions. Learn fraud pattern recognition, risk assessment, and prevention strategy development that reduces losses whilst avoiding false positives that frustrate customers. From machine learning detection to manual review processes, discover fraud prevention that protects business whilst maintaining customer satisfaction.
Making Chargebacks Manageable for Your Business
In this episode of the eCommerce Podcast Host Matt Edmundson sits down with Qi Cao from ChargeBlast, to explore the dreaded, complex issue of chargebacks - a first on the eCommerce Podcast. Qi shares how chargebacks can often be caused by product and delivery issues or, as he calls it, friendly fraud, and how this can impact the financial health of your business. Matt and Qi suggest many different methods by which these risks can be mitigated including using ChargeBlasts own post-transaction solution that preemptively addresses chargebacks before they reach payment processors.