SMS & Mobile Messaging

Connect directly with customers through high-impact SMS marketing and mobile messaging strategies that achieve higher engagement rates than traditional channels. Learn how to build compliant contact lists, craft compelling text messages, and develop automated SMS sequences that drive immediate action. Explore WhatsApp Business integration, MMS campaigns, and mobile-first communication strategies that meet customers where they are. Master the art of concise, persuasive messaging that respects customer preferences whilst driving sales and engagement.

Black Friday Part 3 - The VIP List Strategy for Better Black Friday Results

with Matt Edmundson

The episode extensively covers SMS marketing strategy for Black Friday, highlighting how SMS achieves 90%+ open rates compared to email's 20-25% during the busy Black Friday period. Matt explains how to build SMS VIP lists, position text messages as the fastest way to get limited offers, and use SMS as a secret weapon when customer inboxes are completely flooded with competing Black Friday emails.

Exploring the Depths of Email and SMS Marketing
Nikita Vakhrushev

Exploring the Depths of Email and SMS Marketing

Most eCommerce brands are missing massive revenue opportunities in email and SMS marketing. Nikita Vakhrushev reveals why SMS capture rates jump from 2-3% to 7-8% with simple psychological techniques, how average order value determines SMS effectiveness, and why MMS messages generate double the revenue despite lower click rates. Discover the compliance frameworks, educational email strategies, and retention tactics that consistently generate 30-40% of total revenue for successful brands.

Email Marketing Strategies for Black Friday, AI Innovations, and the Future of E-Commerce
Damon Didier

Email Marketing Strategies for Black Friday, AI Innovations, and the Future of E-Commerce

Damon Didier reveals how email marketing has evolved into the ultimate first-party data goldmine, sharing his framework for 800% growth through strategic Black Friday preparation, AI integration, and understanding attribution reality. Learn why treating email as data ownership rather than just marketing creates competitive advantages, plus practical implementation strategies for maximising November and December sales through systematic VIP targeting and SMS integration.

Daniel Budai

Email Marketing in eCommerce

Most eCommerce brands use email marketing to shift slow-moving inventory, but Daniel Budai reveals this approach destroys deliverability and conversion rates. Instead, successful email campaigns should feature best-selling products that customers already want to buy. Combined with SMS integration and strategic customer account management, this approach transforms email from a clearance channel into a powerful conversion tool that builds lasting customer relationships.

How To Increase Your Customer Retention: The Ultimate Guide
Brandon Amoroso

How To Increase Your Customer Retention: The Ultimate Guide

Most eCommerce brands accept 5-10% customer retention as normal while Brandon Amoroso consistently delivers 90% open rates through systematic retention marketing. His framework moves beyond basic email campaigns to create personalised, data-driven experiences using advanced segmentation, transactional email optimisation, and strategic SMS implementation. Learn the documentation systems, customer journey mapping, and implementation roadmap that transforms one-time buyers into loyal advocates without relying on expensive acquisition channels.