Streamline order fulfilment workflows that ensure accurate, timely processing whilst reducing errors and operational costs. Learn order management system optimisation, workflow automation, and quality control processes that handle increasing order volumes whilst maintaining accuracy. From order receipt to shipping preparation, master the operational systems that deliver exceptional customer experiences whilst supporting scalable growth.
After product costs, shipping represents the second biggest expense for eCommerce businesses—yet most founders don't fully understand the real costs involved. Beyond courier fees, true shipping costs include operational efficiency, environmental impact, packaging decisions, carrier selection, and numerous hidden charges that quietly drain profitability. One business saved £7,000 monthly simply by implementing order scanning systems. Discover the five-factor framework for managing delivery costs effectively whilst maintaining service quality customers expect.