Implement robust payment security measures that protect customer data whilst maintaining compliance with industry standards and building customer trust in your payment processes. Learn PCI DSS compliance, fraud prevention, and security monitoring strategies that protect transactions whilst providing smooth customer experiences. From tokenisation to 3D Secure, master payment security implementation that builds confidence whilst preventing fraud and data breaches.
In this episode of the eCommerce Podcast Host Matt Edmundson sits down with Qi Cao from ChargeBlast, to explore the dreaded, complex issue of chargebacks - a first on the eCommerce Podcast. Qi shares how chargebacks can often be caused by product and delivery issues or, as he calls it, friendly fraud, and how this can impact the financial health of your business. Matt and Qi suggest many different methods by which these risks can be mitigated including using ChargeBlasts own post-transaction solution that preemptively addresses chargebacks before they reach payment processors.