Conversion Optimisation

Campbell Paton reveals how mobile app commerce delivers 15x higher conversion rates than email marketing through push notifications that reach customers like family messages. StoreLab's platform transforms casual browsers into loyal customers, with brands seeing revenue increases from 52% to complete business transformations. Discover why abandoned cart recovery rates hit 60% through apps, how mobile banners capture first-time customers, and practical implementation strategies that work across industries from fashion to diving equipment.

Discover the unknown SEO and visual strategies that transformed a struggling pet portrait business into a search-ranking powerhouse. Eagan Heath reveals how strategic keyword research before business launch, combined with "stop the thumb" visual tactics, can revolutionise any eCommerce store. Learn his complete framework for mapping keywords to customer funnels, creating transformation imagery that converts, and turning past customers into content creation engines.

Most eCommerce brands are missing massive revenue opportunities in email and SMS marketing. Nikita Vakhrushev reveals why SMS capture rates jump from 2-3% to 7-8% with simple psychological techniques, how average order value determines SMS effectiveness, and why MMS messages generate double the revenue despite lower click rates. Discover the compliance frameworks, educational email strategies, and retention tactics that consistently generate 30-40% of total revenue for successful brands.

Discover why 95% of brand decisions happen unconsciously and how eCommerce brands can master the art of being distinctive rather than just different. Staeven Frey reveals the brand science methodology behind memorable customer connections, explaining how distinctive brand assets across five sensory categories create lasting recognition whilst maintaining category credibility. Learn the systematic approach Fortune 500 companies use to build brand authority pyramids and why traditional positioning strategies fail in our System 1 thinking world.

Anna Frapwell reveals how family and women's wear brands can master multi-channel marketing by understanding the unique psychology of distracted parent customers. Discover why focusing on three channels done exceptionally well beats spreading resources across ten platforms, the genius of targeting sleep-deprived parents at 2AM, and how creative volume builds brand familiarity through multiple touchpoints. Learn the foundation-first framework that prioritises website conversion before ad spend.

Ian Hammersley reveals why most e-commerce businesses remain stuck despite having beautiful websites and slick marketing. Through 20 years of analysing thousands of stores, he's identified the "shiny distractions" that prevent growth and developed frameworks for focusing on metrics that actually matter. Learn how one £20 million fashion brand wasted six months perfecting the wrong element, why "everything's in beta" should be your new mindset, and the mathematical realities that determine which businesses can scale to £10 million and beyond.

Most eCommerce websites fail because they're created without strategic planning and treated as one-time projects rather than ongoing sales optimisation tools. Diana Simpson reveals why the "build it and forget it" mentality kills conversions and shares her framework for creating websites that systematically guide visitors towards purchase decisions. Learn how strategic niching, hero section optimisation, and email integration transform underperforming sites into revenue-generating machines that build lasting customer relationships.

Most eCommerce brands use email marketing to shift slow-moving inventory, but Daniel Budai reveals this approach destroys deliverability and conversion rates. Instead, successful email campaigns should feature best-selling products that customers already want to buy. Combined with SMS integration and strategic customer account management, this approach transforms email from a clearance channel into a powerful conversion tool that builds lasting customer relationships.

Google's Chief Measurement Strategist Neil Hoyne reveals five marketing personas that sabotage eCommerce success, from the "bar persona" that rushes customers into immediate commitments to the perfectionist paralysed by imperfect attribution. His shocking revelation about one customer's 260-interaction journey to buy shoes demonstrates why traditional attribution is impossible, challenging marketers to focus on relationship building and ecosystem performance rather than perfect measurement. This framework helps eCommerce businesses identify their destructive marketing patterns and transform them into sustainable, customer-centric approaches.

Discover how Disney's legendary customer experience principles can transform your eCommerce business through four actionable strategies. Learn about "line attainment" for managing customer waiting periods, systematic touchpoint mapping for friction reduction, crystal-clear USP development, and treating every customer as a micro-influencer. Matt Edmundson and Sadaf Beynon share practical lessons from Vance Morris's Disney workshop that their team implemented with lasting results.

Email marketing can contribute 30-40% of eCommerce revenue when done properly, yet most businesses generate only 1-2% from what Laura Hanlon calls "sloppy flows." Discover the four critical email sequences that separate high-performing businesses from the rest, plus Facebook lead generation strategies that cost as little as 20p per lead. Learn why email marketing offers clear attribution advantages in today's complex digital landscape and how to build lists that actually convert into loyal customers.

Most eCommerce brands operate with just 5 brand assets when they need 30-50 to be truly memorable. Stæven Frey reveals the Brand Science™ framework that explains why customers forget most brands immediately after purchase. Discover how memory formation actually works, why distinctiveness beats being different, and the systematic approach for building brand assets that make customers think of you first when they're ready to buy.

Most Shopify store owners unknowingly sabotage their advertising ROI through poor page speed optimisation. William Belk reveals how redundant apps, blocking JavaScript, and bloated CSS create "offensively bad" performance that increases ad costs and destroys customer experience. Learn his systematic approach to eliminating performance vampires, the psychology behind fast-loading pages, and practical steps to boost your bottom line through speed optimisation.

Most businesses are treating Facebook ads like it's 2020, missing the fundamental shift where creative content now handles targeting. Marin Ištvanić, who spent £30 million on Facebook ads in 12 months, reveals why optimization for conversions, user-generated content strategies, and letting creative do the targeting are essential for maximising advertising efficiency in the post-iOS 14.5 landscape.

Most e-commerce websites treat every visitor identically, missing massive conversion opportunities. Eric Melchor reveals how micro engagements—small, helpful interactions that build trust gradually—can triple conversion rates without requiring technical expertise. Discover the no-code personalisation strategies that help small businesses compete with enterprise brands by creating meaningful connections through simple questions, geo-targeting, and conversational pop-ups that transform ordinary websites into irresistible sales platforms.

Tom Kulzer, AWeber's founder and CEO, reveals why "your emails are not special" yet email marketing still delivers £34 return per £1 invested. Discover the ENGAGE framework for building genuine customer relationships, upcoming innovations like in-email purchasing and dynamic content, and why treating email as two-way communication dramatically improves deliverability. Learn practical strategies from a 24-year email marketing veteran who's sent hundreds of billions of permission-based emails.

Discover how generative AI is transforming eCommerce content creation through the insights of Max Sinclair, former Amazon insider turned AI entrepreneur. Learn the difference between traditional and generative AI, explore practical applications you can implement today using ChatGPT, and understand why businesses that embrace AI-powered content creation gain significant competitive advantages. From infinite product photography to dynamic website generation, explore the revolutionary possibilities reshaping how online businesses create and personalise customer experiences.

Cart abandonment affects 70% of online shoppers, but most brands focus on recovery rather than prevention. Valon Xhafa reveals how AI can predict abandonment before it happens by understanding consumer psychology and the paradox of choice. His system analyses 250 behavioural data points to provide real-time interventions, whilst also predicting which products will be returned before purchase. This approach transforms cart abandonment from a recovery problem into a prevention opportunity.

Discover how AR marketing is revolutionising eCommerce by delivering 59% decreases in ad costs and 60+ second engagement rates compared to traditional 6-30 second video interactions. Rich Watson reveals how brands are using augmented reality to recreate brick-and-mortar shopping experiences digitally, from product visualisation to gamified customer engagement. Learn practical frameworks for implementation and why Meta's $10 billion investment creates unique opportunities for early adopters.

Most eCommerce businesses launch with hope but no roadmap. Matt Edmundson's Jersey Framework breaks down eCommerce success into six critical, sequential components: product curation, platform selection, conversion optimisation, strategic marketing, exceptional experiences, and customer retention. This proven system has grown multiple seven-figure operations and serves as both a building framework for new businesses and a diagnostic tool for existing ones.