Shipping & Logistics
Deliver products reliably and cost-effectively through strategic shipping approaches, international logistics capabilities, and sustainable practices that meet customer expectations. Optimise shipping operations, manage returns effectively, and implement logistics strategies that balance cost with service quality.
Topics in Shipping & Logistics
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Shipping Strategy
Develop strategic shipping approaches that balance cost, speed, and reliability whilst meeting customer expectations and maintaining profitability. Learn carrier selection, rate negotiation, and shipping zone optimisation strategies that reduce costs whilst improving delivery performance. From local delivery to international shipping, discover how to create shipping strategies that support customer satisfaction whilst controlling operational expenses.
Featuring Robert Khachatryan talking about Shipping Strategy
International Logistics
Navigate cross-border shipping complexities with strategies that ensure reliable international delivery whilst managing customs, duties, and regulatory requirements effectively. Learn international shipping documentation, customs clearance processes, and global logistics coordination that expands market reach whilst maintaining service quality. From duty calculation to restricted items management, master international logistics that support global growth whilst avoiding compliance issues.
Featuring Robert Khachatryan talking about International Logistics
Returns & Exchanges
Create efficient returns processes that maintain customer satisfaction whilst minimising costs and operational complexity. Learn returns policy development, reverse logistics optimisation, and customer communication strategies that handle returns professionally whilst protecting profitability. From return authorisation to refund processing, discover how to manage returns that build customer trust whilst maintaining operational efficiency.
Featuring Dana von der Heide talking about Returns & Exchanges
Sustainable Shipping
Implement environmentally responsible shipping practices that reduce environmental impact whilst meeting customer expectations and maintaining cost effectiveness. Learn eco-friendly packaging selection, carbon-neutral delivery options, and sustainable logistics strategies that demonstrate environmental responsibility whilst supporting business objectives. From recyclable packaging to electric delivery vehicles, explore sustainable shipping approaches that align with values whilst building customer loyalty.
Featuring Matt Edmundson talking about Sustainable Shipping